Trusted Buybacks & Coupon Terms

1. Who can use Trusted Buybacks

• You must have won the card in a Trusted Rips break or purchase on Whatnot, and the card must still be with us (a buyback is offered before the card ships, not after you receive it).
• You must have a Trusted Rips account with your Whatnot username linked, so we can match the card to you. See the Terms of Service for account rules.
• You must be at least 18 years old to claim a buyback or receive a payout or coupon. Anyone 13 to 17 may hold an account and track their collection, but a card won by a minor will be shipped rather than bought back.
• Cash payouts additionally require a completed identity verification (section 10) and payout details saved on your account.

Trusted Buybacks is offered at our discretion. We are not obliged to make an offer on any particular card, and not every card will receive one. There is no minimum card value for an offer.

2. How an offer works

After a break, we catalog each card and, where we choose to, attach a buyback offer to it. You will see the offer in the My Rips area of your account and we will email the address on your account. The offer shows the card, the value we recorded for it, the cash amount, the coupon amount, and the deadline.

You respond by choosing one option on the offer page and submitting it. Every request is then reviewed by a member of our staff. Nothing is paid, coded, or shipped until a person at Trusted Rips approves it. We aim to review within two business days.

3. The 24-hour window and automatic shipping

You have 24 hours from the time the offer is made to submit your choice. The exact deadline is shown on the offer. If we do not receive a choice by then, the offer expires and the card is shipped to you automatically to the shipping address Whatnot has on file for your order, with your next Whatnot shipment. Whatnot requires sellers to ship promptly, which is why the window is short and why we cannot extend it.

An expired offer cannot be reopened. If you still want to sell the card to us after it has shipped, you can message us on Whatnot, but any later sale would be a separate arrangement and not covered by the original offer.

4. How the card’s value is set

The value on your offer is the last recorded sale for that card (same player, set, parallel, grader, and grade) that we found when we cataloged it. It is frozen at that moment and printed on the offer. The cash and coupon amounts are calculated from it.

That number is an estimate, not an appraisal. Comparable sales can be days or weeks old, may come from a single transaction, and may not reflect what your specific card would sell for today. The market can move between cataloging and your decision, in either direction, and the offer will not be changed to follow it. If you believe the value is materially wrong (for example, the wrong card or grade was matched), tell us before the deadline and we will check it; if we agree, we will correct the offer and restart your window.

5. Cash option

• Amount. 90% of the card’s recorded value. On Trusted Rips LLC’s own breaks there is no fee and you receive the full 90%. On a third-party breaker’s break, the breaker either absorbs our 1% platform fee or passes it through to you, in which case the cash amount is reduced by 1% of the payout. The offer page always shows the net figure you will receive before you choose. No fee ever applies to coupons.
• How it is paid. Cash payouts are sent through Coinflow (Coinflow Labs, Inc.), our third-party payment processor, from the payout balance the breaker has prefunded. That balance is held in Trusted Rips LLC’s account with Coinflow. Trusted Rips LLC sends the payout and is the payor of record on it: on our own breaks because we are the buyer of your card, and on a third-party breaker’s break as that breaker’s payment agent, in which case the payment shows the breaker’s name. When you choose cash you link a payout method through Coinflow — PayPal, Venmo, a bank account (ACH or real-time payments), or a debit card (push-to-card) — and the approved payout is sent to that method, instantly where available. Buying spots and cards still runs through Whatnot and Shopify; Coinflow handles the buyback payout only.
• Your details must be right. We send money to the details on your account at the moment you submit your choice. If they are wrong and the payment cannot be recovered, we are not responsible for the loss. We may ask you to confirm details before paying.
• Requirements. Identity verification (section 10) and confirmation that you are 18 or older are required before any cash is sent.

6. Whatnot coupon option

• Amount. 100% of the card’s recorded value, with no fee of any kind.
• What a coupon is. A fixed-dollar discount code that works only in Trusted Rips’s shows and listings on Whatnot (https://www.whatnot.com/user/trustedrips). It cannot be used on the website, with other sellers, or anywhere else.
• Splitting and the per-coupon cap. You may split the total into several codes of amounts you choose, subject to the minimum piece size and maximum number of pieces shown on the offer page. The pieces must add up to the full coupon amount. No single coupon may exceed $5,000 unless you tick the box confirming you understand that a coupon is spent in one order and any unused balance is lost. We may refuse or re-split a request that ignores this cap.
• Coupons are requested, not reserved.Choosing coupons is a request to be paid in store credit for a single seller’s channel. It is not money on deposit with us, not a stored-value or gift card product, not redeemable for cash, and it is not insured or guaranteed by anyone.
• Delivery.After approval our staff create the codes in Whatnot and send them to you by text message or Whatnot message. Codes also appear on your card’s page in your account.
• No cash value, non-transferable, no expiry. Coupons cannot be redeemed for cash, refunded, or exchanged, are issued to your account only and may not be sold or given to someone else, and do not expire. If Whatnot changes how seller coupons work, we will honor the remaining value in the closest way Whatnot allows.
• Using a coupon. Each code is used once, at Whatnot checkout in one of Trusted Rips’s own shows in the Trusted Rips channel, and covers up to its face value on that order. Any unused portion of a single code is lost, which is why splitting is offered. Whatnot’s own checkout rules apply to the order you use it on.

7. Who stands behind a coupon

A coupon is credit with the breaker whose break you won the card in — the seller named on your offer — and it is only good in that seller’s own Whatnot channel. That breaker is solely responsible for honoring it in full, including if they stop breaking, close their Whatnot channel, leave this platform, sell their business, or wind down. Every breaker on this platform agrees to that in their Breaker Agreement (Breaker Agreement), and agrees to settle the value of any coupons still outstanding if they shut down.

Where the breaker is not Trusted Rips LLC, we operate the platform and send approved cash payouts on the breaker’s behalf from funds it has prefunded, but we are not the issuer of the coupon, not the buyer of your card, and we do not guarantee, insure, or assume the breaker’s obligations. If a breaker fails to honor a coupon, tell us at info@trustedrips.com: we will help you reach them, we may suspend or remove them from the platform, and we may publish that a breaker is no longer in good standing — but the debt remains theirs. Where Trusted Rips LLC is itself the breaker, we stand behind our own coupons on the same terms.

Nothing in this section limits any right you have under law that cannot be waived.

8. Mixing cash and coupons

Where the offer page allows it, you may take part of the card’s value as cash and the rest as coupons. Each part is calculated at its own rate: the cash portion at 90% (less the 1% platform fee where the breaker passes it through), and the coupon portion at 100%. The cash portion is subject to the same identity, age, and payout-detail requirements as an all-cash choice. If a mix is not shown on your offer, only the single options listed are available for that card.

9. Ship-it option

You can always decline the buyback and have the card sent to you. There is no fee, no verification is required, and the card goes out with your next Whatnot shipment to the address Whatnot has for you. If we do not have a Whatnot address on file, the offer page will ask for one. Shipping itself is governed by our Shipping & Refund Policy.

10. Your choice is final

A coupon choice is final as soon as you submit it. You cannot change your mind afterwards and take cash instead, and you cannot ask for the card to be shipped to you. Submitting the coupon option ends your 24-hour window for that card, and the card becomes ours at that moment. The confirmation box you tick on the offer page says this, and by ticking it you accept it.

For the cash and ship options, the choice becomes finalwhen a member of our staff approves it: a card you sold to us becomes our property and returns to our inventory, and a card you chose to ship cannot then be converted to a buyback. We cannot reverse a payout, re-issue a coupon as cash, or swap options after approval, even if the card’s market value changes afterward — up or down. Approved cards may be resold by us at any price, and any gain on that resale is ours.

If you submitted a cash or ship choice by mistake, email info@trustedrips.com or message us on Whatnot right away. If the request has not yet been approved, we will cancel it as a courtesy and you can choose again within your original window. We are not obliged to do so, and a coupon request cannot be undone this way.

11. Identity verification

Before we send any cash payout, you must complete a one-time identity verification (KYC) through our payment processor, Coinflow (Coinflow Labs, Inc.), and its identity-verification partner, Persona. To verify you, they collect your legal name, date of birth, the last four digits of your Social Security number, and your address, and they may ask you to photograph a government-issued ID (driver’s license, ID card, or passport). This information is collected and processed by Coinflow and Persona, and if you link a bank account for payout, the bank connection may be handled by Plaid. They tell us whether verification passed and whether you are 18 or older. Details are in our Privacy Policy.

Verification is done once per account and covers future buybacks. It is required for the cash option and, where indicated on the offer page, for coupons; it is never required to have the card shipped. If verification fails, you can retry, and you can still choose ship-it. We use verification to prevent fraud and to confirm age; we may also compare the verified address with the Whatnot shipping address on your orders.

12. We do not hold cards

Trusted Rips does not offer a vault, storage, or “decide later” option. Every card you win is either bought back under these terms or shipped to you. We will not hold a card at your request beyond the normal shipping cycle, and an expired offer results in shipment, not storage.

13. Taxes

Amounts we pay you under Trusted Buybacks may be taxable income to you. You are responsible for determining and paying any taxes that apply to money or coupons you receive from us, and for keeping your own records. We do not provide tax advice. Where the law requires us to collect information from you or to report payments, we will tell you what is needed before completing a payout.

14. When we may decline or cancel

We may decline to make an offer, reject a request, or cancel an approved request and instead ship the card if:

• the card was not actually won by you, the account or username is not yours, or the same card is claimed by more than one person;
• identity verification (KYC) through Coinflow and Persona fails, cannot be completed, or shows you are under 18;
• the Whatnot order behind the card is refunded, disputed, charged back, or cancelled, or Whatnot asks us to hold it;
• we recorded the wrong card or value and cannot correct it within the window;
• we reasonably suspect fraud, abuse, or a breach of the Terms of Service;
• a payment provider declines or reverses the payout, or a Coinflow payout is reversed, in which case we will contact you to arrange another method.

A buyback or payout may also be declined, reversed, or clawed back if identity verification (KYC) fails or a Coinflow payout is reversed after it was sent. If we cancel after a payout has already been sent, we may recover the amount from you or offset it against future buybacks. If a Whatnot order is refunded after we have bought the card back, the buyback is void and the amount is recoverable.

15. Questions and disputes

Contact info@trustedrips.com or message us on Whatnot with the card name and the email on your account, and we will sort it out with you directly. Disputes about the underlying Whatnot purchase go through Whatnot. Anything we cannot resolve together is handled under section 12 of the Terms of Service (individual arbitration, with a small-claims carve-out and 30-day opt-out).

16. Changes and contact

We may change the percentages, fee, window, coupon rules, or other parts of this program for future offers. Changes never affect an offer that has already been made to you; the terms and amounts printed on your offer are the ones that apply to it. The current version of these terms is always at trustedrips.com/buyback-terms.

Trusted Rips LLC
1346 Rankin St, Troy, Michigan 48083
info@trustedrips.com